This is a part-time position for 20 hours at our multi-disciplinary clinic in Charles Street Launceston.

Position Classification and Remuneration

You will focus on supporting our multidisciplinary clinical team to create an exceptional client experience
You will engage with clients and ensure that every visit is first class
You will work closely with the senior administration team, liaise with the Directors and clinicians to ensure a happy, cohesive work environment
Your will be responsible for front reception duties utilising multiple software systems
Your rostered hours will vary between the hours of 7.30am and 7.00pm

You are able to engage in difficult conversations and are happy to receive and give constructive feedback
Your have an empathetic nature and believe that problems are best resolved as soon as they arise
You show initiative and are proactive.
You love to problem solve and implement new ideas
You have a strong understanding of the need for diplomacy, confidentiality, discretion and judgement
You thrive in a fast paced work environment and can stay focused despite frequent interactions with directors, clients and therapy staff
You have great integrity, are trustworthy and honest
You can effectively prioritise your time
You have a sense of humour
You are able to learn new things quickly

You have familiarity using either microsoft office or google suite applications and its desirable that you are confident working with a range of different software systems - please give examples
You are skilled in providing excellent customer service.
You have highly developed communication skills across all demographics and an ability to support your team colleagues
Ability to identify problems or barriers within our systems and work with the senior admin team to facilitate problem solving
Succesful applicants will require a WWVP card and Police check

Mentoring and regular in-house continuing education and collaboration
Quarterly team wide personal development days
Being part of a team of people who love their work, demonstrate our values, are fun to be around and empathetic when you need us
The opportunity to develop your professional career, through formal and informal training
Employee discounts and access to pilates classes and gym

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